Shipping policy

Shipping Policy

Last Updated: June 2, 2026

Thank you for shopping with POP & PLUSH. We are committed to providing a smooth and reliable shipping experience for all our customers across the United States.

Order Processing Time

All orders are processed within 5–12 business days after payment confirmation.

Orders are not processed on weekends or public holidays. During peak seasons or high order volumes, processing may take slightly longer.

Once your order has been processed, it will be shipped promptly.

Shipping Methods

We currently offer standard shipping for all orders. Shipping methods may vary depending on the destination and carrier availability.

Shipping Costs

We offer a simple flat-rate shipping fee:

  • Flat Rate Shipping: $9.99

This fee applies to all orders unless a promotional offer (such as free shipping) is displayed on our website.

Delivery Timeframes

After processing, estimated delivery times are:

  • United States: 5–12 business days

Please note that delivery times are estimates only and may vary depending on location, weather conditions, or carrier delays.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Tracking information may take 24–48 hours to update after shipment.

You can use this tracking number to monitor your order status at any time.

Delivery Issues and Delays

While we work hard to ensure timely delivery, delays may occasionally occur due to:

  • Carrier delays

  • Weather conditions

  • High order volume

  • Incorrect shipping information

  • External factors beyond our control

If your order is significantly delayed or appears lost, please contact us at calvinhunter3101@gmail.com and we will assist you as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

POP & PLUSH is not responsible for:

  • Orders delivered to incorrect addresses

  • Delays caused by incorrect information provided by the customer

If you notice an error in your shipping details, please contact us immediately.

Returns & Refunds

Returns are accepted within 30 days of delivery. Please refer to our Return & Refund Policy for complete details.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: calvinhunter3101@gmail.com
Business Address: Virginia, United States
Brand: POP & PLUSH